Effective Date: 12/18/2023

EarthSmart Windows & Doors, LLC ("we," "us," or "our") is committed to protecting the privacy and personal information of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing or using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, postal address, and other information you provide when you contact us, request information, or purchase our products or services.

• Usage Information: We collect information about your interactions with our website, such as your IP address, browser type, device information, and pages you visit. This information helps us improve our website and services.

• Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your browsing activities on our website. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We may use your information for the following purposes:

• Providing and improving our products and services.

• Communicating with you regarding inquiries, orders, and updates.

• Personalizing your experience on our website.

• Analyzing website usage to enhance our content and user experience.

• Protecting our rights, interests, and the rights of others.

• Complying with legal and regulatory requirements.

3. Disclosure of Your Information

• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

• All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Your Choices

You have certain rights regarding your information:

• Access and Update: You can access and update your personal information by contacting us.

• Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or contacting us directly.

• Mobile Communications: You consent to receive phone calls and SMS messages from EarthSmart Windows & Doors, LLC to provide updates on your order and inquiries. Message frequency depends on your activity. You may opt-out by texting "STOP". Reply HELP for more information. Message and data rates may apply.

5. Messaging Terms & Conditions

General

• When you opt-in to the service, we will send you a message to confirm your signup.

• By opting into messages, you agree to receive recurring automated marketing and informational text messages from EarthSmart Windows & Doors for EarthSmart Windows & Doors. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

• Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with EarthSmart Windows & Doors. EarthSmart Windows & Doors reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. EarthSmart Windows & Doors also reserves the right to change the short code or phone number where messages are sent.

• Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.

• Your consent to receive marketing messages is not a condition of purchase.

Carriers

• Carriers are not liable for delayed or undelivered messages.

Cancellation

• You can cancel any time by texting "STOP". After you send the SMS message "STOP", we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from EarthSmart Windows & Doors again, just sign up as you did the first time and EarthSmart Windows & Doors will start sending messages to you again.